Privacy policy

Privacy Policy for Raicy

Last Updated: 06-009-2023

1. Introduction

Welcome to Raicy, the food delivery app ("we," "us," or "our"). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Raicy app and our services.

By using the Raicy app, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully to understand how we handle your information.

2. Information We Collect

2.1 Information You Provide: We collect information you provide when you register an account, place orders, and communicate with us. This may include your name, email address, phone number, delivery address, payment information, and any other information you choose to share with us.

2.2 Usage Information: We collect information about your use of the Raicy app, including the date and time of your interactions, the content you view, and your interactions with other users.

2.3 Device Information: We may collect information about your device, such as its unique device identifier, operating system, and browser type.

2.4 Location Information: With your permission, we may collect precise location data from your device to provide location-based services, such as order tracking and restaurant recommendations.

3. How We Use Your Information

We use your information for the following purposes:

3.1 To Provide Services: We use your information to process and fulfill your food orders, communicate with you about your orders, and provide customer support.

3.2 To Improve Our Services: We analyze your information to enhance our app's functionality, improve user experience, and develop new features.

3.3 To Send Promotional Content: With your consent, we may send you promotional emails, newsletters, and offers.

3.4 To Ensure Security: We use your information to protect our services, prevent fraud, and enforce our terms and policies.

4. Sharing Your Information

We may share your information with:

4.1 Restaurants: To facilitate order processing and delivery.

4.2 Payment Processors: To process payments for orders.

4.3 Service Providers: To assist us in providing and improving our services.

4.4 Legal Requirements: To comply with applicable laws and regulations.

5. Your Choices

You can control your information through the Raicy app's settings. You can also opt-out of promotional emails at any time.

6. Security

We take reasonable measures to protect your information, but no data transmission over the internet is entirely secure.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at +91 9429691217